Warranty Information

As standard, all units are supplied with a 1 year warranty (12 months from date of purchase).

 

At present, we are extending this warranty to 2 years on new non-automotive units. *This applies to all new units sold on the website which do not appear in the "Cars" category (or any of it's subcategories). The standard 1 year warranty will apply to automotive units.

 

This warranty excludes units fitted to private hire vehicles. This warranty is applied only to products supplied and is limited either to the replacement of the product or a refund of the purchase value. This does not extend to defects caused by wear and tear, accidental damage, water and oil damage, corrosion, neglect or misuse.

 

Retention of Title

Not withstanding delivery and the passing of risk, property in and title to the goods shall remain with us the supplier until us the supplier has received payment of the full price from you the purchaser. Non payment of goods can result in us the supplier requesting the purchaser to return the goods and shall have the irrevocable right to enter by it’s servant or it’s agents the customers premises where the goods are stored, or believed to be stored, for the purpose of possessing them. Us the supplier shall be entitled to use reasonable force for the purpose of exercising its rights of entry under this condition, and shall not be liable for any damage caused to the premises or person who stands in my way, in the exercise of such rights.

Claims

The purchaser must inspect the packing and contents on arrival, any damage, shortages or goods incorrectly supplied are to be notified within 3 days and, if damaged, confirmed to both the carrier and ourselves. Claims for non-delivery of goods should be made in writing to us within 21 days from date of dispatch in the case of inland orders and 30 days from dispatch in the case of export orders.

If you wish to return an item because you have changed your mind then you'll need to let us know within 14 days. The buyer will be responsible for return postage.

Returns

All returns must be accompanied by a returns note stating the main reason for return. We also require that you return all faulty goods in the adequate packaging to avoid damage in transit. On receipt of any acceptable return ,a full credit will show against your account within 30 Days .

Limitation Of Liability

We accept no liability for consequential damage, loss or personal injury (except where this has been caused by our negligence) of whatsoever kind as a result of the use of any goods sold by us nor can we undertake to bear the cost of any work involved in refitting a new part.

The information contained in this website is for general information purposes only. The information is provided by The Starter Motor & Alternator Co Ltd and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you may be able to link to other websites which are not under the control of The Starter Motor & Alternator co. Ltd . We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, The Starter Motor & Alternator co. Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.